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Residential Service

• Existing Services - Office hours are 8:00 - 4:30 p.m. Monday - Friday. You must apply in person for service, complete an application for service,present identification and pay all required deposits and service fees. If you are renting the residence you will be asked to provide a rent receipt or lease agreement in the same name as the person applying for the service. Service is usually connected the same day if the application is taken before 2:00 p.m., in the event it is later than 2:00 p.m. the service will be connected the next business day.

• Mobile Homes
  If you are applying for electric service for a mobile home you will be required to present a copy of the permit for said mobile home as issued by the Muscle Shoals City Business & License Dept. Service to a mobile home also requires an electrical inspection by the City of Muscle Shoals Electrical Inspector. All service requests for mobile homes will be placed on hold until such an inspection is received in the office of the Electric Board. The request for service will be placed on the work schedule at the time the inspection is received.
  
  
• New Construction

Temporary Services - Anyone applying for a temporary service for construction must present a copy of the building permit purchased from the City of Muscle Shoals. They will also be required to fill out an application for service, present identification, and pay all deposits and service fees. The temporary service will not be placed on the work schedule until the Electric Board receives the inspection slip from the Muscle Shoals City Electrical Inspector. It is the customer's responsiblity to contact the inspector to request such inspection. It is also the customer's responsibility to request that the Electric Board spot the location of the temporary service pole.

New Permanent Services - If you are applying for a service that has never had an existing electrical service you will also be required to provide a copy of a Muscle Shoals city building permit for that location. You may fill out an application for service, present identification, and pay all deposits and service fees but the order will be placed on hold until the electrical inspection slip has been received from the Muscle Shoals City Electrical Inspector. It is the customer's responsibility to contact the inspector to request such inspection. The Building and License Department can be reached at 386-9205.

Commercial Services

A representative of the company applying for service must provide a copy of their Muscle Shoals City business license and fill out an application for service, provide identification, and pay all deposits and service fees. In some instances, a commercial customer will be required to sign a power contract. For more information please call our office (256-386-9290) or e-mail us.