Online Forms
Service Applications
Bank Draft
New Service — Move In
To connect new residential or commercial electric service, complete the online application above or visit our office at 1015 Avalon Avenue during office hours.
What You Will Need
- Valid government-issued photo ID (Driver’s License preferred)
- A second form of ID — Social Security Card, Birth Certificate, Passport, Military ID, Student ID, Concealed Carry Permit, Insurance Card, or a valid Credit/Debit Card with your name on it
- Your Social Security Number
- New service address
- Proof of occupancy — Rental/Lease Agreement, Closing Statement, or Deed
- Desired service start date (allow one business day for processing)
Commercial Service
Commercial applicants must also provide a copy of their Muscle Shoals City business license and may be required to sign a power contract. Call (256) 386-9290 for details.
Stop Service — Move Out
To disconnect your electric service, complete the online form above. After disconnection, any final balance can be paid through our payment options.
Bank Draft
MSEB offers automatic bank draft for convenient monthly bill payment. Bank draft changes require five (5) business days notice.
Ways to set up or cancel bank draft is by using online forms above, or visit our office during office hours. A voided check or letter from bank on letterhead with account and routing information is needed to start bank draft.